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Esme

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Our Local Delivery Service

Introduction

Since 2010 we have been delivering goods ourselves every week throughout an area stretching from Garstang, South of Lancaster, to various villages to the North. Our standard free delivery area of course includes the towns of Lancaster and Morecambe. During that time, we like to think that we have established a reputation for reliability and integrity. We are members of the Lancashire County Council Safe Trader Scheme.

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Daily delivery - Lancaster University and Galgate

We deliver every weekday to addresses in Galgate or on the Lancaster University main campus. In most cases this will be a 'next working day' service, though occasionally we may need an extra day (we will let you know) and sometimes we will even be able to deliver on the day of ordering.

Weekly delivery - Lancaster district

We deliver regularly on Thursdays up to 10 miles from Galgate. Occasionally we may arrange to deliver at an earlier opportunity if we expect to be in your neighbourhood.

Getting free local delivery

If your delivery address is within our free delivery area, you should be offered that option at the checkout. The system is postcode-driven, but please make sure that you enter your delivery postcode in the conventional way, leaving a space between the two parts, so LA2 0RS, and not LA20RS.

If you find that the system does not offer you free delivery as an option at the checkout, call us and, if we agree that your address is within our 10 mile free delivery range, we will add your postcode to our database so that the system will know you should be offered free delivery.

If you have completed your order and been charged for delivery when you should not have been, don't worry, we will refund it.

Almost local 'Zone 2' - may still qualify for free delivery

If your delivery address is just outside our 10-mile free delivery zone, we may still be able to deliver to you ourselves, subject to a minimum spend (currently £30). If your delivery address is between 10 and 15 miles from our depot, let us know and wlll add your postcode to our 'Zone 2' database.

A personalised service

Our payment options are flexible - we will generally fit in with what suits you best, and we will discuss with you the best thing to do if you cannot be in to receive your delivery.

Our customers know that there are many benefits to our friendly weekly delivery service, such as bringing several items for you to choose from, and we can also offer our product refill service to local delivery customers.

Why not give us a try? And, if you have any questions, then just give us a call!