esme

We now deliver nationwide. To place an order with Esme, just send an email to orders@OurEsme.com. You will find a link to this address on every page of our online catalogue, so it really could not be simpler. We will write back to confirm your order, and let you know your payment and delivery options.

You can of course use this address to enquire without obligation about availability or to ask any other question about our product range. Please note that this is not an automated system and although we will always try to respond promptly, you may not always get an immediate reply. We are confident it will be worth the wait.

Alternatively call, and if necessary leave a message, on 01524 752204. Please be sure to leave contact details so we can get back to you.

If you live in, or are visiting, the Lancaster district and wish to collect your products in person, please see further below.

Our preferred form of payment is online bank transfer (Internet Banking), but we also accept cash and cheques and all major credit and debit cards. Goods must be paid for in advance or on delivery (local delivery only). We reserve the right to clear cheques before dispatch. Please see our full terms and conditions for more information.

On receipt of payment, we will dispatch your order to any UK address, normally within two working days, either by First Class post or Next-Day courier. We offer competitive rates with free delivery from as little as £20 order value. Please see our table of delivery rates for more information.

Our delivery area comprises postcode areas LA1 to LA5 and the part of PR3 that lies with 5km of the A6 corridor as far south as Garstang. We plan to extend our reach further in the future.

Our regular delivery day is Thursday. We may deliver earlier, by arrangement, if we are going to be in your vicinity.

We especially like to deliver to workplaces or centres where somebody will be in attendance throughout the day, because this tends to be more efficient, and is often more practical for you, too. We will gladly deliver to private addresses where this is your preferred option, however.

People in Lancaster area may like to visit us at our warehouse at Unit 16, Galgate Mill, Galgate, Lancaster LA2 0PR. You may like to send us your order as described above, then collect it in person, or you can leave your order with us and we will deliver it or you can collect it yourself. When possible, we will deal with your order while you wait, and we can also bring out any of our products for you to view.

We are in the process of developing our Customer Collection point to function as a show room for a range of our products.

You can also bring your batteries, corks and CDs for recycling, or your empty bottles for refilling.

We operate the following opening hours at our warehouse:

• Monday to Wednesday: open 9 am to 5.30 pm
• Thursday: closed
• Friday and Saturday morning: variable & call first to check or make an appointment